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Whatsapp Customer Relationship Management system

Marketing should always be

Twoway-whatsapp

The Pioneers in Whatsapp Business CRM

Why use us?

20 years of Marketing Experience

Our key features:

  1. Assist you in integrated advertising campaign on any combined platforms
    (eg. beautiful landing page for short term campaign)
  2. We know the Ins and Outs of marketing especially with the
    mobile technology
  3. Updates and support available through WhatsApp and we will
    reply as long as we are not asleep!
  4. We seriously care about your brand and ours
WHY USE WHATSAPP FOR YOUR MOBILE MARKETING?
  1. TwoWay GPT AI Technology Platform
  2. Instant Reports
  3. AI Chatbot Building Platform
  4. No Software to install
  5. Full flexibility in running your campaign
  6. Create Whatsapp Business Message Templates and reuse them later on
  7. Save costs, forget about spending ten times more on other
    competitive platforms
  8. Identify when your message is being delivered(Full live report)
  9. Endless possibilities when it comes to launching a promotional campaign(QR code, Landing page, etc.)

FREE CONSULTATIONS

We provide free consultation for all your integrated marketing campaigns. You can now let us work on the tedious jobs and let us handle your Whatsapp app campaigns, safe and sound!

One thing for sure, when you use Whatsapp Business for marketing, you gain a competitive edge over your rivals.

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SIZE DOESN’T MATTER,
Whatsapp Business Marketing CAN even HELP small businesses

If you are an owner of a small business, reaching your customers can be very challenging. Because of this, you should be looking at highly-impactful tools which are cost-effective like Whatsapp. Apart from being cheaper than any other media, it has one of the largest user base in the world.

Get Creative with Two Way Whatsapp Business Marketing

Using Whatsapp for CRM helps your business to save cost and time. In the past, emails were the de facto tool for all official communications. 

Whatsapp Contact Center

TwoWayAI is your
digital engagement center for the entire customer journey.

Ad-hoc Marketing Campaigns

Product Vouchers, Whatsapp Contest,  Event Marketing, Product Recall Alerts,  Festival Greetings, Stock Clearance, combined with links and QR codes, etc.

Send Personalised Messages

Personalized messages based on names or other criteria to strengthen your customer engagement.

OTP Code Verification

Security – OTP or Two-Factor Authentication and User verification dispel risk of bogus accounts.

Notifications

Send auto notifications or based on criteria or certain conditions. Payment reminder, membership updates, etc.

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Whatsapp Advertising & Promotion

Whatsapp is now one of the most used advertising and
promotions medium. Unlike previous platforms like SMS or email, Whatsapp allows you to send long messages that include
multiple media like images and sound. And this is somewhat different with the likes of Facebook.

You can even send videos where it has been found that about 80% of Whatsapp users will open and view. With this app, you can reach a large group of recipients at a fraction of the cost of an SMS and gauge responses in terms of whether they have opened and read your message instantly or alternatively, you can allow your customers to send replies or feedback.

Customer Service or Call Center Hub

Using Whatsapp for Customer Relationship Management may sometimes sound very trivial but it is absolutely effective. When you are on Whatsapp, your customers become aware that you are using the latest tool which they can associate to.

This could be part of your multi-channel customer support strategy. They are connected to you in real time which means you can gauge responses. 

Besides being able to send out broadcast messages to a large group of people, you can get answers instantly which can help you to improve your service or products.

On the other hand, you can use Whatsapp to connect with your
customers
 so that you can learn about what they like. 

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What is WhatsApp Business

AND HOW DOES IT HELP YOUR BUSINESS?

Our Whatsapp Business CRM has been built to be reliable and scalable for any amount of users. With us, you focus on your business while we give you the back-end to operate 24/7.

LEVERAGING WHATSAPP BUSINESS

The WhatsApp Business is meant for your business to expand through WhatsApp.

CRM with CUSTOM BUSINESS PROFILE

Your WhatsApp Business account would have all the information of your business including logo, address, contact info and operation hours.
With WhatsApp Business, you use WhatsApp to communicate with your customers via an official WhatsApp Business Account.

PLATFORM INDEPENDENT AND RELIABLE

You can connect with your customers on any platform in any device and any telco. Your customers can be on Android or iOS and WhatsApp Business will work all these.

REAL-TIME TRACKING

All messages are real-time with read-receipts. You know the moment your message is read by your recipient. Your direct marketing efforts are now more accurate than ever.

SECURE AND ENCRYPTED

All messages are encrypted between 2 points. You can converse privately. Not even our staffs are able to open your messages.

MORE CAN BE DONE IN A SHORTER TIME

Our tools are user-friendly which means you get more work done in a shorter time with minimum learning of new tools.

API Messaging Connections

Pay per conversation, not per message. You can send unlimited messages in a 24-hour window for each conversation(user-initiated message).

Whatsapp BUSINESS CRM PRICING

Small Biz

$85
$ 42 Monthly(3 months term)
  • 3 Agents
  • 1,500 Messages
  • 2 campaigns / month
  • 3 Automations
  • Chatbot Building Platform
  • 20 product catalogues
Popular

Professional

$281
$ 168 Monthly(3 months term)
  • 5 Agents
  • 30,000 Messages
  • 10 campaigns / month
  • 10 Automations
  • Chatbot Building Platform
  • 500 product catalogues
  • Custom CRM Fields
Popular

Professional

$880
$ 468 Monthly(3 months term)
  • 10 Agents
  • Unlimited Messages
  • Unlimited campaigns / month
  • 200 Automations
  • Chatbot Building Platform
  • Unlimited product catalogues
  • Custom CRM Fields
  • Whatsapp Business API connection(Setup & credit fees applies)
Popular